1. What is your cancellation policy?

• We allow cancellation within 48 hours of booking as long as it is requested at least 7 days prior to your tour date. A cancellation fee of 5% of the total amount will be deducted from your refund. No cancellation is permitted after 48 hours of booking. We kindly ask all guests to review their travel plans prior to booking any package to avoid cancellation charges.

2. Do you create custom Philippine itinerary?

• Yes, we do! Fill out the contact form on the Contact Us page and indicate your travel requirements. Your tailor-made itinerary will be sent to your email within 3 business days.

3. How do I make payments for my tour package?

• We will email you an invoice with a PayPal link for payment. We do not impose a deadline for payment after you have received the payment link. This is to give our guests plenty of time to decide if they want to proceed with the booking.

• In the event that the payment link has expired before you have decided to purchase the vacation package, please let us know so we can create and send a new invoice with payment link.

4. When will I get my booking confirmation?

• You will receive a payment confirmation shortly after booking. A booking confirmation with details of your trip will be sent to your email within 2 days of booking. Please make sure to bring the booking confirmation with you on your trip.

5. Do you offer tours and packages outside the Philippines?

• Yes, we do! Please fill out the form on our Contact Us page.

6. What payment methods do you accept?

• We accept all major debit and credit cards through PayPal. In the event that your card cannot be processed through our regular payment gateway, please fill out the form on the Contact Us page detailing the issue so we can provide another option for payment.

If you have any further inquiries or concerns, feel free to reach out to us by filling out the form on our Contact Us page.

We are here to assist you and ensure you have a smooth and enjoyable travel experience.